GoSaif Privacy Policy

Effective Date: May 2025
Last Updated: May 2025

GoSaif ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our mobile app, website, or related services (collectively, the "Services").

1. What We Collect

We collect the following types of data:

a. Personal Information

  • Name, phone number, email
  • Identity documents (for verification)
  • Payment details (processed securely via third-party providers)

b. Location Data

  • Real-time GPS location (for service fulfillment and safety)
  • Location history (for service history and fraud prevention)

c. Device & Usage Data

  • Device type, OS version, IP address
  • App activity logs (e.g., screens visited, crash reports)

2. How We Use Your Data

We use your data to:

  • Provide and improve our Services
  • Verify identity and credentials
  • Facilitate bookings and payments
  • Ensure user safety and service quality
  • Communicate important updates and promotions
  • Comply with legal obligations

4. Sharing & Disclosure

We only share your data when necessary, including:

  • With vetted security professionals you hire
  • With payment processors (PCI-DSS compliant)
  • With law enforcement, if required by law
  • With analytics or cloud service providers (only as needed, and under strict agreements)

We never sell your personal data.

5. International Data Transfers

Your data may be processed in countries outside your own. Where this occurs, we use appropriate safeguards (e.g., Standard Contractual Clauses) to ensure adequate protection in line with GDPR and other global privacy laws.

6. Data Retention

We retain your information:

  • For as long as your account is active
  • For as long as necessary to fulfill our legal obligations and enforce agreements
  • Location and trip data may be retained for up to 5 years for safety and regulatory reasons

7. Your Rights

You have the right to:

  • Access, correct, or delete your data
  • Object to processing or restrict use
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

To exercise your rights, email: gosaif@akinsemoyin.com

8. Cookies & Tracking Technologies

We use essential and analytics cookies to:

  • Keep you logged in
  • Understand how our app is used
  • Improve performance

You can manage your preferences via your device settings or browser.

9. Children's Privacy

GoSaif is not intended for users under 18. We do not knowingly collect data from minors. If you believe we have done so, contact us to delete the data immediately.

10. Updates to This Policy

We may update this Privacy Policy periodically. We'll notify you via email or app notification when significant changes are made.

11. Contact Us

Data Controller: GoSaif
Email: gosaif@akinsemoyin.com

Have questions about our privacy practices?

If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us.